A new kind of meeting: Avatar-to-human
Real, back-and-forth conversations with a lifelike Avatar. For practice, gathering insight, and more, at any scale.
Give reps real practice on cold calls, discovery, and objection handling with an Avatar that pushes back like a real buyer.
Let managers rehearse tough feedback and conflict conversations, before the real one happens.
Train agents on escalations and angry customers, with a realistic Avatar, before the real call comes in.
Get new hires reps in weeks not quarters, rehearsing the conversations their role runs on.
Train floor staff and field reps on face-to-face conversations, before they're standing in front of a real customer.
Practice sensitive, high-stakes conversations in a safe space where mistakes cost nothing.
“Roleplay Sessions is helping us explore new ways of delivering practical, engaging learning experiences that enable our colleagues to practise, receive feedback and continue building their capabilities.”
Tom Way
CEO, UK and Ireland at Hays
Run engagement and onboarding check-ins as real conversations that dig into the why.
Understand what customers actually think, with an Avatar that listens and follows up.
Qualify every inbound lead the moment they raise their hand, with a conversation instead of a form.
Hear the honest reason people leave, at the scale of every departing employee and every cancelled account.
Turn a flat score into a reason, asking the follow-up a static survey never could.
Interview hundreds of users at once and read one report of the themes across them all.
Sessions FAQs
What is a Synthesia Session?
A Session is a new kind of meeting: Avatar-to-human. Instead of watching a video or filling in a form, a person has a real, back-and-forth conversation with a lifelike Interactive Avatar that talks, listens, and responds in real time, available anytime and at any scale.
What is a Roleplay Session?
A Roleplay Session is coached practice with an Avatar. Your team rehearses real conversations, such as sales calls, tough manager talks, and difficult customer moments, as many times as they need before it counts, and gets feedback on how they did. Roleplay Sessions are live today.
What is a Survey Session?
A Survey Session is an interview run as a conversation instead of a form. An Avatar asks your questions, listens, and follows up on what each person actually says, then turns every response into one AI report of the themes and sentiment. It gives you the depth of an interview at the scale of a survey. Survey Sessions are live today.
Can I try Sessions for free?
Yes. You can start with Roleplay Sessions or Survey Sessions for free, no credit card required.
Is it secure and compliant for enterprise use?
Yes. Sessions run on the Synthesia platform, which is enterprise-ready with SOC 2 Type II, ISO 27001, 27701, and 42001 certifications, plus GDPR compliance and SSO. Your security team reviews the platform once, not once per Session type.
Ready to try Sessions?
Turn one-to-one conversations into something you can run at scale, from coaching to interviews