Cian Dowling is a Strategic Implementation Specialist at Synthesia, dedicated to helping businesses leverage AI-powered video to enhance communication and accessibility. With a background in customer experience, sales strategy, and professional services, Cian ensures seamless implementation of Synthesia’s cutting-edge technology for clients worldwide. Prior to joining Synthesia, he held key roles at Zendesk and Medallia, focusing on solution architecture and implementation strategy. He holds a Master’s degree in Mechanical Engineering with Business from University College Dublin and is passionate about driving innovation in AI video solutions.