Integrations
Customer Support

ChurnZero

Embed Synthesia videos into ChurnZero messaging to create engaging customer experiences.

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Why integrate ChurnZero with Synthesia

Integrating ChurnZero with Synthesia revolutionizes your customer success initiatives by seamlessly embedding AI-generated video in your engagement strategies. This integration enhances personalization and boosts engagement, enabling scalable video-driven approaches for proactive outreach, onboarding, and ongoing customer interactions. 

By combining ChurnZero’s robust customer success platform with Synthesia’s innovative video creation capabilities, you can deliver tailored content that resonates with your customers, fostering stronger relationships while driving adoption and customer satisfaction. 

Learn more about ChurnZero

How does this integration work?

Customers can seamlessly include Synthesia videos in their ChurnZero messaging. Here are the steps to include those videos.

1. In the Compose section of your ChurnZero message (email or in-app announcement), click Insert Video. 

2. In Synthesia, click Publish and select Copy Video Link or Copy Embed Code. 

3. Paste the embed code or the video link in the Insert Video field in the ChurnZero message. 

Use Cases

  • Onboarding at scale - Create high-quality, engaging videos that CX teams can reuse to streamline and enhance the onboarding process.
  • Boost engagement - Replace lengthy emails and static presentations with humanized video messages that captivate customers and improve communication effectiveness.
  • Save time - Quickly produce professional explainer videos, best practice guides, feature announcements, meeting follow-ups, and even quarterly business reviews (QBRs) in minutes.

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