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Employee training videos help people perform tasks, use tools, or respond to situations in their work.
They’re often described by format — how-to videos, screen recordings, or scenarios. These elements are used together within a single video. That allows someone to follow a task from explanation through to execution.
AI video platforms make it easier to bring these elements together into a structured video. In Synthesia, templates provide a reusable structure so you can focus on driving behavior change.
Software and systems training
Help people understand a system and use it as part of their day-to-day work.
- Show where the tool appears in the workflow
- Walk through a task using the system from start to finish
- Highlight when the tool becomes useful during the work
👉 Use these templates to introduce a new tool and help employees start using it in their work.
Procedural training
Help people complete a task correctly, every time it’s performed.
- Follow the task step by step from start to finish
- Show what happens at each stage of the process
- Call out the steps that affect the outcome
👉 Use this template to guide completion of a task from start to finish.
Decision-making training
Help people respond in situations where the right action depends on context and judgment.
- Present a situation that requires a choice
- Show how different responses play out
- Highlight what to look for next time
👉 Use these templates to help employees recognize issues and act appropriately.
Performance support
Help people access and act on key information while the work is happening.
- Focus on a single action or decision
- Show it quickly in context
- Make it easy to return to when needed
👉 Use these templates to help employees handle situations as they arise.
Product training
Help people understand the product and communicate its value in conversations.
- Show how the product works through real use cases
- Connect features to customer problems and outcomes
- Demonstrate how to explain or position the product clearly
👉 Use these templates to help employees explain how to use the product.
Create employee training videos
When designing a training video, it’s tempting to start with delivery. A screen recording. A presenter. A scenario. That often feels like the first decision to make, since production used to be the constraint.
AI video platforms have changed that. Creation is no longer the bottleneck. Videos can be produced and updated quickly, shifting the focus to how the training is structured and what it enables someone to do.
That’s where the shift happens.
Start with the outcome. Define it in a single sentence:
After watching this video, employees will be able to…
From there, the structure takes shape. With Synthesia, that structure becomes a workflow you can repeat and update as your training evolves.
See how this workflow comes to life in minutes.
About the author
Learning and Development Evangelist
Amy Vidor
Amy Vidor, PhD is a Learning & Development Evangelist at Synthesia, where she researches emerging learning trends and helps organizations apply AI to learning at scale. With 15 years of experience across the public and private sectors, she has advised high-growth technology companies, government agencies, and higher education institutions on modernizing how people build skills and capability. Her work focuses on translating complex expertise into practical, scalable learning and examining how AI is reshaping development, performance, and the future of work.
Frequently asked questions
What are employee training videos?
Employee training videos are used to help people learn how to perform tasks, use tools, or respond to situations in their work. They are most effective when they are designed around what someone needs to do after watching, not just what information they need to see.
What are common use cases for employee training videos?
Common use cases include:
- Software and systems training
- Procedural and SOP training
- Compliance and safety training
- Customer service and sales training
- Leadership and management training
In most cases, these overlap within the same program rather than existing as separate categories.
What types of training videos should I create?
Training videos are often described as types such as how-to videos, screen recordings, or scenario-based videos.
In practice, these are elements that are combined depending on the outcome. A single video might include a walkthrough, a short explanation, and a scenario that shows how the task plays out.
How do I create effective employee training videos?
Start by defining the outcome:
After watching this video, employees will be able to…
From there, structure the video around that outcome and include the elements needed to support it. Templates can help you apply a consistent structure and update training as work changes.
Why are many training videos not effective?
Many training videos are created and shared but only watched once. They often focus on explaining information instead of helping people apply it in their work.
Effective training videos are designed for use in real situations and can be revisited when needed.
How does AI help create training videos?
AI video platforms make it easier to produce, update, and scale training content.
This reduces production constraints and allows teams to focus on designing training that supports performance, rather than just creating content.
What is the best format for a training video?
There isn’t a single best format.
The right structure depends on the outcome. Most effective training videos combine different elements, such as walkthroughs, explanations, and scenarios, to support how the learner will use the information.
