Erstelle Anleitungsvideos so einfach wie eine Präsentation
Easily create engaging, digitized onboarding and training customer programs with AI avatars and voiceovers in 140+ languages.
Uns vertrauen mehr als 50.000 Unternehmen
How Synthesia helps Customer Success teams
Better customer engagement
Customer Success teams can quickly produce high-quality, asynchronous onboarding videos at scale, driving greater customer engagement.
Seamless video localization
Advanced localization features enable CS teams to create training videos in any language, ensuring a global reach without compromising quality.
Updated training materials
Forget about inconsistent and outdated customer training materials due to Synthesia’s easy-to-update content.
Improved CS efficiency
Create personalized customer videos at scale – ensuring a high-touch, white-glove experience without added resources.
How Customer Success teams use Synthesia
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Leader in the AI Video Generator category
Synthesia is the leader in AI Video Generator on G2, the world’s largest and most trusted software marketplace.
Du musst nicht zwischen Kosten, Zeit und Qualität wählen
Das globale Schulungsteam von Xerox erzielt 50 % niedrigere Video- und Voiceover-Kosten als bei Voiceovers mit menschlichen Sprechern in mehreren Sprachen.
How Synthesia works for Customer Success teams
Main features for Customer Success teams
Smart Updates & Versioning
Update your videos and create new versions in minutes to keep your content up to date.
Translation and Localization
Localize your videos into any language and accent with 1-click translations.
Templates
Speed up video production with 100s of templates designed for Customer Success use cases.
AI Avatars
Select from over 230+ diverse and expressive AI avatars to make your videos more engaging.
Personal avatars
Create a digital twin of your CSM team for more personalized customer onboarding and communication videos.
Avatar Builder
Change the color of the avatar’s outfit and add a logo to reflect your brand identity.
AI Video Assistant
Transform ideas, decks, PDFs, and websites into videos using AI and pre-designed templates.
AI Screen Recorder
Meet the world's first AI screen recorder that perfectly transcribes your voiceover and makes your how-to videos easy to follow.
Brand kit
Add your corporate colors, logos, and favorite avatars once to turn tons of documents or links into branded, well-designed videos.
Customer Success teams from leading companies choose Synthesia
"We have built a training academy for our SaaS product with Synthesia. It currently consists of 39 videos over nine courses. Synthesia has enabled us to iterate extremely quickly on our customer onboarding videos. We even managed to produce 20 professional-looking training videos in just three weeks."
"Through Synthesia, we were able to make tutorials and videos to explain the functions of the software in half the time and with an exceptional budget! We will be ordering a custom avatar shortly. Thank you, Synthesia!"
"At Cord, we're using Synthesia to create product demo videos that add the more interactive AI avatar element, which has shown to significantly improve our engagement metrics. We're particularly impressed by the ease of use of their platform and the wealth of different AI actors we can use to diversify our videos."
Synthesia Enterprise
Du must viele Videos erstellen und mit deinem gesamten Team zusammenarbeiten?
Unbegrenzte Anzahl an Videos
Mache dir keine Gedanken über Nutzungsbeschränkungen und Kontigente - erstelle so viele Videos, wie dein Unternehmen benötigt.
Personalisierte Einführung
Ein dedizierter Customer Success Manager führt dich durch einen personalisierten Onboarding-Prozess.
SOC 2 & DSGVO-konform
Sicherheit ist das Herzstück unserer Arbeit, von der Produktentwicklung bis zum Umgang mit Kundendaten.
Ethische Nutzung von KI
KI Sicherheit ist ein wichtiger Teil unserer Mission. Unser Ziel ist es, die Fähigkeiten der Menschen zu erweitern, nicht sie zu ersetzen.
