Understanding biases and their effects
In this lesson, you will learn about the existence of unconscious biases and how they can affect interactions and decisions in the workplace. We will also explore the four common biases based on gender, age, similarity, and race, and how to recognise and address them for a more inclusive and equitable work environment.
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Video script
Every person has prejudices of which they are not aware, which exist deep in their subconscious mind. Yes, even you!
Unlike conscious biases which are explicitly and intentionally discriminatory, unconscious biases can influence one's actions, decisions, and interactions with others without the individual even being aware of it.
These unconscious biases are the result of deep-rooted stereotypes or a reaction to attitudes that run counter to one's belief system. Recognizing, acknowledging, and actively working with your unconscious biases can help you understand and correct them. It can help you find out if you or someone else is subject to unconscious biases, and it can give you the confidence to address them.
There are four common biases in the workplace based on gender, age, similarity, and race.
Gender bias refers to a situation in which a person is treated differently or less favorably in hiring or as an employee because of their gender, gender identity, or sexual orientation; they are a victim of gender bias. An example of gender bias is when a person favors male employees over female employees, transgender employees, or non-binary employees. Gender bias is easily corrected by recognizing when one's behavior suggests incorrect preferences based on a person's gender, gender identity, or sexual orientation.
Age Bias refers to a situation when an employee is given preference based on age rather than potential or experience. For example, younger people often fall victim to the idea that they are less experienced or responsible. Whereas in other cases, imagine an IT company, older people can be thought of as less able to perform technically demanding tasks.
Affinity bias refers to a situation in which an employee is often attracted to someone who reflects their personality, style, or behavior. This affinity can result in some employees receiving preferential treatment while others fall victim to affinity bias. For example, some employees prefer people who are of the same culture, ethnicity, or race as themselves. This can lead them to unconsciously discriminate against other members of a heterogeneous group. Unconscious bias in the workplace can be eliminated by reflecting on your own behavior and having the courage to address it when you see others exhibiting such behavior.
In the next lesson, you will learn how to make your workplace inclusive, equitable, and free of bias.
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